I have installed Mageplaza SMTP extension in my Magento site (v 2.3.1). The problem I am facing is that I am unable to see its configuration page when I try to access it from Stores >> Configuration >> Mageplaza >> Smtp

The problem does not happen only with the SMTP extension. I have tried Google Recaptcha of Mageplaza and it is showing me the same issue.

Instead of showing the configuration page in the backend it's showing a blank page.

  • Did you install mageplaza/core module? – Arunprabakaran M Jul 20 '19 at 8:20
  • @MSA Yes, I have installed mageplaza/core. I used composer to install mageplaza extensions. – Bimal Jul 20 '19 at 9:11
  • In which mode you are working, I mean is it developer mode? – Sameer Bhayani Jul 22 '19 at 5:24
  • @SameerBhayani my site is in production mode. – Bimal Jul 23 '19 at 7:51

I raised a ticket regarding this issue with Mageplaza and they found out that there was a issue in my global configuration due to which configuration page was not rendering properly.

Mageplaza team's support is great and I will update this answer once my issue is fixed.

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