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I have recently updated from Magento 2.3.0 to Magento 2.3.2 and everything seems to be ok, apart from the product page (and example is here: https://staging.propmasters.net/james-bond-octopussyrupee-bank-note )

It just loads with the gallery spinner showing and looking at the html there doesn't appear to be anything loading in the

I've connected to the site via SSH and ran:

bin/magento cache:flush bin/magento setup:static-content:deploy bin/magento indexer:reindex

But it's still showing the same. I can't work out why it's doing it

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  • it is showing 500 error in network, is there any error in log ? – Pawan Jul 19 at 2:33
  • what happens when you switch to default theme ? – Pawan Jul 19 at 2:33
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I have this issue with my custom theme. I have fixed it by remove:

<block class="Magento\Catalog\Block\Product\View\Gallery" name="product.info.media.image" template="product/view/gallery.phtml"/>

in file catalog_product_view.xml in my custom theme.

Hope it helps you.

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  • 1
    Thanks, but that line is not in my catalog_product_view.xml – RustyIngles Sep 4 at 11:20

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