1

my WYSIWYG editor is not displayed in product description in the admin panel.

my sittings: Catalog-->magnage attributes--> description --> Enable WYSIWYG = "yes" system --> configuration --> Content Management --> Enable WYSIWYG Editor = "Enabled by Default"

has anyone any idea?

5
  • Do you get any js errors?
    – Marius
    Apr 5, 2013 at 10:33
  • Does it mean you don't get WYSIWYG Editor button under description textarea? Apr 5, 2013 at 10:53
  • nope :(, and also nothing in the log files
    – Beloool
    Apr 5, 2013 at 10:54
  • ya Tim, i dont get WYSIWYG Editor button under description textarea
    – Beloool
    Apr 5, 2013 at 10:55
  • 1
    Did you find a solution? Share it with us! May 9, 2013 at 14:06

1 Answer 1

2

General

First, confirm that the areas shows anywhere. Regardless, this error is occurring due to an issue in one of two areas:

  1. Incorrect/missing/superseded files
  2. Incorrect/missing configuration

1. Incorrect/missing/superseded files

Diff a known-good copy of your version of Magento against yours. Correct any differences, restore files, and reset theme settings such that the "default" behavior should be in effect

2. Incorrect/missing configuration

You've confirmed that the configuration settings to display this button are set, but Mage_Adminhtml_Block_Catalog_Helper_Form_Wysiwyg::getIsWysiwygEnabled() checks if the Mage_Cms module is active to display even the disabled version of the button. Check that.

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