my WYSIWYG editor is not displayed in product description in the admin panel.

my sittings: Catalog-->magnage attributes--> description --> Enable WYSIWYG = "yes" system --> configuration --> Content Management --> Enable WYSIWYG Editor = "Enabled by Default"

has anyone any idea?

  • Do you get any js errors? – Marius Apr 5 '13 at 10:33
  • Does it mean you don't get WYSIWYG Editor button under description textarea? – user487772 Apr 5 '13 at 10:53
  • nope :(, and also nothing in the log files – Beloool Apr 5 '13 at 10:54
  • ya Tim, i dont get WYSIWYG Editor button under description textarea – Beloool Apr 5 '13 at 10:55
  • 1
    Did you find a solution? Share it with us! – Fabian Blechschmidt May 9 '13 at 14:06


First, confirm that the areas shows anywhere. Regardless, this error is occurring due to an issue in one of two areas:

  1. Incorrect/missing/superseded files
  2. Incorrect/missing configuration

1. Incorrect/missing/superseded files

Diff a known-good copy of your version of Magento against yours. Correct any differences, restore files, and reset theme settings such that the "default" behavior should be in effect

2. Incorrect/missing configuration

You've confirmed that the configuration settings to display this button are set, but Mage_Adminhtml_Block_Catalog_Helper_Form_Wysiwyg::getIsWysiwygEnabled() checks if the Mage_Cms module is active to display even the disabled version of the button. Check that.

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