In my order confirmation email template I'm trying to output the following:

{{var order.getEmailCustomerNote()}}

However it does not show up. The comment taken during the order is however visible on the order notes page. It is stored in the sales_order table as customer_note.

I am using One Page Checkout.

Can anyone think of a reason this wouldn't appear, or the first place to look?



I don't know if this was specific to the One Page Checkout extension I was using, but I needed getCustomerNote() rather than getEmailCustomerNote() mentioned in the magento docs, as such could be output like this

{{if order.getCustomerNote()}}
Order comments:
{{var getCustomerNote()|escape|nl2br}}

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