Magento2.3 : Email template address variable not displays the value

Question

The email template doesn't get a shipping method variable.

As you can see $billing.getName not works. Shipping and Billing information is empty. Maybe something wrong with forms or submitting process?

Answer 1

For email template changes following section

    For Guest User

    {{trans "%customer_name," customer_name=$order.getBillingAddress().getName()}}

    For Customer

    {{trans "%customer_name," customer_name=$order.getCustomerName()}}

    Billing Information:

    {{var formattedShippingAddress|raw}}

    Payment Method:

    {{var payment_html|raw}}

    Shipping Information:

    {{var formattedShippingAddress|raw}}

    Shipping Method:

    {{var order.getShippingDescription()}}

Answer 2

To get the customer name in Email template, Please Use

{{trans "%name," name=$billing.getName()}}

For billing and shipping address, Please use below code respectively.

{{trans "Billing Info"}}

{{var formattedBillingAddress|raw}}

{{trans "Shipping Info"}}

{{var formattedShippingAddress|raw}}

Answer 3

For guest email

<p class="greeting">{{trans "%customer_name," customer_name=$order_data.customer_name}}</p>