How to change the email address in Forgot admin password template?

Question

Magento 3.2.1. In forgot admin password template it says [email protected] and in the sender it says "owner"

I know I can override the html, I just want to know how to change the variables, aren't those system wide variables? Where are they located? not in customer store -> customer.

Answer 1

The default is for Magento to use the "Customer Support" email identity when sending the forgot password email. The sender name and email for that identity can be changed from the admin at the following location:

Stores > Settings > Configuration > General > Store Email Addresses

Answer 2

Took me a little while to track functionality down

https://github.com/magento/magento2/blob/2.3-develop/app/code/Magento/User/Controller/Adminhtml/Auth/Forgotpassword.php#L117

Which traces through to this

https://github.com/magento/magento2/blob/80469a61e061abd0001c93497a6d92296b46496b/app/code/Magento/User/Model/Notificator.php#L94

/**
     * Send a notification.
     *
     * @param string $templateConfigId
     * @param array $templateVars
     * @param string $toEmail
     * @param string $toName
     * @throws MailException
     *
     * @return void
     */
    private function sendNotification(
        string $templateConfigId,
        array $templateVars,
        string $toEmail,
        string $toName
    ): void {
        $transport = $this->transportBuilder
            ->setTemplateIdentifier($this->config->getValue($templateConfigId))
            ->setTemplateModel(BackendTemplate::class)
            ->setTemplateOptions([
                'area' => FrontNameResolver::AREA_CODE,
                'store' => Store::DEFAULT_STORE_ID
            ])
            ->setTemplateVars($templateVars)
            ->setFrom(
                $this->config->getValue('admin/emails/forgot_email_identity')
            )
            ->addTo($toEmail, $toName)
            ->getTransport();
        $transport->sendMessage();
    }

So it's whatever sets this config value:

admin/emails/forgot_email_identity

https://github.com/magento/magento2/blob/80469a61e061abd0001c93497a6d92296b46496b/app/code/Magento/User/etc/config.xml#L14

So store > configuration > admin (or if it's missing that was the intention)

Update

Wasn't sure which variables

Hard coded array

https://github.com/magento/magento2/blob/80469a61e061abd0001c93497a6d92296b46496b/app/code/Magento/User/Model/Notificator.php#L109

Passed to template

https://github.com/magento/magento2/blob/f1da36945b71a002218a4047bc0d85c2252d3b5f/app/code/Magento/User/view/adminhtml/email/password_reset_confirmation.html