Product SKU based AND PRODUCT NAME SEARCH Not working properly if SKU consists of a special character like (space, dot, etc) it results not giving the exact result.

Is there any solution for this? Please give your valid comments, please...

1 Answer 1


For getting exact result you have to enable Elastic Search, make sure only in attribute SKU and Product search is enabled, check other attributes i.e. description, etc , Search should be disabled there.

  • Thanks for your reply, we enabled attribute level prnt.sc/o5us2s and Elastic Search in catalog section as per the screen shot prnt.sc/o5ut08 can please check is any thing missed or not in screen shot. Commented Jun 24, 2019 at 7:53
  • Please check this screenshot for description attribute: https://prnt.sc/o68quw and make Use in Search yes for Name and SKu only. For better result, enable Elastic Search...
    – temper
    Commented Jun 25, 2019 at 4:36
  • Thanks for your reply, We set 'Use in Search' property as "YES" to Name and SKU attributes Only , but it not gives actual result. our sku like "10SOVL-3x5.1", "10SOVL-2x3a" etc... Elastic Search 5.1 enabled and its test connection gives success message... Commented Jun 25, 2019 at 6:00
  • I faced the same issue, and am using elastic search and it is giving me exact result now, please clear cache and check again. It should be work.
    – temper
    Commented Jun 25, 2019 at 6:06
  • Please check this screenshot aswell,, prnt.sc/o69i6n
    – temper
    Commented Jun 25, 2019 at 6:07

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