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I have a Tax Zones and Rates for my store (21% per each country) but I have some customers that I need to configure to avoid paying this tax. Is it possible to configure a user to not be assigned this rule?

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    How about a customer group to which tax does not apply? Jun 21, 2019 at 8:03

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  1. Go to Admin > Stores > Tax Rules > Edit Tax Rule
  2. Create new tax class(lets call it No Tax) Additional Settings > Add New Tax Class
  3. Go to Admin > Customer > Customer Groups > Edit or Add New
  4. Select No Tax as Customer Group Tax Class
  5. Put customer in above customer group. Admin > Customers > Edit > Account Information > Group

Tax Rule Customer Group Customer Account

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  • One question, this solution is very good but I lose the special prices for the group that I had assigned to that user. Is it possible to have a user with two groups assigned?
    – Despotars
    Jun 21, 2019 at 9:13
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    Unfortunately not. You can add a new "tier price" (What I suspect you are calling special prices, special price applies to all customer groups by default) for the new group. Or you might consider a catalog rule/cart rule. Jun 21, 2019 at 9:54

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