My Magento 2 is link to the MCOM (Magento Commerce Order Management). Currently, I can syncronize orders status between both.
Now, I would like to syncronize return :
If a user want to make a return, he'll call the customer service which will create the return in the MCOM. Then, the MCOM send the return to Magento 2 to create it when I syncronize both.
Presently, I can create RMA in MCOM, but I didn't succeed to syncronize MCOM with Magento to create return in Magento 2. I try to use the same command I used for syncronize orders :
php bin/magento oms:orders:sync, without success.
Did you have any idea about how to do that?