Product Images are not showing after upgrade from Magento 2.2.5 to 2.3.1, instead, page keeps loading but nothing happens.

I am using porto theme

  • did you check browser's console for some error hints?
    – fmsthird
    Commented Jun 13, 2019 at 9:18

1 Answer 1


I had the exact same problem on Porto theme. When I inspected the console it was showing:

    Uncaught SyntaxError: Unexpected token , in JSON at position 1031
at JSON.parse (<anonymous>)
at getNodeData (scripts.js:87)
at Array.map (<anonymous>)
at scripts.js:117
at HTMLDocument.apply (main.js:70)
at fire (jquery.js:3232)
at Object.add [as done] (jquery.js:3291)
at jQuery.fn.init.jQuery.fn.ready (jquery.js:3542)
at jQuery.fn.init (jquery.js:2967)
at new jQuery.fn.init (jquery-migrate.js:241)

I have removed the following file and the problem was gone.



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