I have Magento 2.2.6 version. After signin, customer name is not showing on top dropdown bar, however if I reload the page aur goto another page it then appears. Another issue is that when adding products to cart, first time the product is shown, after that if I add another product to cart then the mini cart shows "No products", however going to checkout/cart page, products appear there. It seems they are just not shown in mini-cart. The issue appear to be in incognito mode. I have fpc enabled, and using varnish.

  • Does it show any interesting errors in the dev tools console?
    – acampos
    Commented Jun 11, 2019 at 13:30
  • There are, but I don't think they are related. Since the mini-cart works on first time and after that it doesn't show any products. But if I continue adding products then after 5-6 times it works automatically. And for customer name issue, it also doesn't work on first time, but after I reload or move to another page, then the name begins to appear. I think it is some cookie or sessions issue of Magento, but I am not getting it. I have gone through: github.com/magento/magento2/issues/5377 github.com/magento/magento2/issues/6759 But none helped Commented Jun 11, 2019 at 13:47

2 Answers 2


We had the same issue in the same 2.2.6 version, fixed it with this patch: https://github.com/magento/magento2/pull/14973

If you open the link adding .patch to github's url you'll get it in a patch format: https://github.com/magento/magento2/pull/14973.patch

Good luck!

  • Nope, not working! I found out that this issue is on chrome browser, not in firefox. In Firefox it is working with and without patch. Commented Jun 12, 2019 at 7:48
  • What you describe is the same behaviour we had, firefox never failed and chrome was quite random, after applying that patch it never happened again, is a pity that is not solving it for you
    – SantiBM
    Commented Jun 12, 2019 at 7:51
  • could you tell me how did you apply the patch? because I think the patch file with the link you provided is not complete! It shows the error corrupt patch, something like that. So I just copied the whole file from git repo (SessionManager.php) to my code Commented Jun 13, 2019 at 7:51
  • github patches dont really work straight away as they assume magento core is in app/code/Magento while normally is in vendor/magento, we built a custom system to apply magento patches using github.com/cweagans/composer-patches and a custom script, I'm leaving you a copy of the patched file here: gist.github.com/santibm/37700c2d99564b0e4276ef8f075e3bf6
    – SantiBM
    Commented Jun 13, 2019 at 8:37
  • Can't I just copy and paste your file to my file in path vendor/magento/framework/Session/SessionManager.php ?? because adding github patch seems to be quite complex. Commented Jun 13, 2019 at 10:12

Debugged it. It was my theme issue. Upgraded the theme and it was resolved.

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