All my images are 1024X1024 HQ images. When magneto move the imaged to cache folder it resize it and make i get smaller images with white frame all around it (see images "before").  I try to fix it by changing the etc/view.xml file but same problom. to fix it i have copy all images from /pub/media/catalog/product/ TO /pub/media/catalog/product/cache/b3b166914d87ce343d4dc5ec5117b502/ same location the images show on . This have fix the problem BUT after 24H images go back to same size with the white frame. 

Can you understand what making it ? how it can be that after 1 day the cache images change back again? 

Thankswhite frame after fix copy images

  • have you make any cron for image resizing? May 22, 2019 at 6:24

1 Answer 1


You need to set image sizes in view.xml file inside your theme

Code would be like this:

<view xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Config/etc/view.xsd">
        <images module="Magento_Catalog">
            <image id="bundled_product_customization_page" type="thumbnail">
            <image id="cart_cross_sell_products" type="thumbnail">
            <image id="cart_page_product_thumbnail" type="small_image">

Make sure your all images sizes are 1:1 ratio, as your main image proportion is 1:1 in ratio, than after frontend deployment it should work

php bin/magento setup:static-content:deploy -f
  • Hi,i try it and its not working for me.
    – schnitz
    May 23, 2019 at 6:24
  • Hi,i try it and its not working for me.
    – schnitz
    May 23, 2019 at 6:25
  • Which file did you edit? I have applied this solution before and it always works May 23, 2019 at 6:27
  • this solution (tried to update the etc/view.xml ) i have try over and over again i have try to tried to update the etc/view.xml with different image size and could not solve the issue. I see that the extension of Fotorama used in the product details page can this extension resize the image and white background issue?
    – schnitz
    May 23, 2019 at 6:36
  • search with the keyword keepFrame=false, it will remove white space despite of size and ratio May 23, 2019 at 6:38

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