I am using Magento 2.3.1 and I am using the Mageside_Stripe module and I am following the instructions from their site, and I am tried to enable the module but it's just been stuck on that for over 15 minutes. What should my next steps be to fix it?

Edit: When I checked my app/etc/config.php The module wasn't there and now my site is down.

1 Answer 1


Have you considered using official stripe extension from here:


It's free. Although without knowing more about your project I don't whether it's not got features that the Mageside version does. But usually official extensions have been tested more simply because they have more users and encounter and work through more bugs.

  • I bought the extension because I couldn't get the free one to work. May 20, 2019 at 20:28
  • In that case all you can do is check through var/log to see if anything stands out. Worst case scenario turn on php errors by editing app/bootstrap.php. It will be a debugging process. May 20, 2019 at 20:43
  • Turns out it timed out and didn't enabled. So I reran the command and it is fine now! May 20, 2019 at 21:09

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