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Recently i had installed a custom product type (custom module),but then it is missing delivery option .Is configuration from the custom module's end? or magento's delivery method end?

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  • if you are referring to shipping methods then configuration should be on magento's end – fmsthird May 15 '19 at 15:39
  • When i m testing on buying a simple product, delivery option is visible & available. But on my custom product .Not a single delivery method are shown. – Ed Tan May 15 '19 at 15:43
  • is your custom product a simple product type as well? – fmsthird May 15 '19 at 15:45
  • No it isn't,how do i make magento to 'recognise' the custom product? – Ed Tan May 15 '19 at 16:22
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Is your custom product also being treated the same as a simple? Does it have a weight? Products without weight are virtual and therefore not delivered but downloaded.

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  • I have placed ts_dimension_weight & length & height on a certain attribute set(set like bags) .But when I m adding product and configuring the product into the attritube set.Weight, Length & Height doesn't show up. Why is that happening? – Ed Tan May 16 '19 at 3:02
  • Do the dimensions transfer across on simples okay or is it the custom product type that only has issue? – Dominic Xigen May 16 '19 at 12:38
  • Only custom product type has issue on dimension ,simple are fine – Ed Tan May 16 '19 at 12:42
  • I think it will be best to reach out to extension developers – Dominic Xigen May 16 '19 at 14:24

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