Order related mails are not working. But subscription mails are working. How to fix this?

  • Have you tried any SMTP modules? – Raj Mohan R May 9 at 10:14
  • Yes I tried. But not working. Issue is only for order related mails. – soofz May 11 at 5:03
  • Have you checked your cron jobs. Also please check cron logs in db – Raj Mohan R May 11 at 6:27
  • which is the job code for this? – soofz May 19 at 10:54
  • 1
    I fixed this issue. I corrected the cron issues – soofz May 21 at 8:28

Please check your cron jobs. If the cron jobs are working check the cron status for sales_send_order_emails in cron_schedule table. It might contain some useful information for you to debug.

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