I've tried and looked everywhere for this kind of plugin where:
- User calls our number: xxx-xxx-xxx
- If any customer service agent is currently online in the platform a popup appears on the screen regarding the call.
The popup will have all the information regarding the customer (if they have their information already registered via the mobile / phone number they are currently calling from)
In most cases this is called a Dialer integration. However I'd like do do this with Magento 2 and Asterisk based SIP with either Elastix or any other software.