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I have magento 2.3.1, and I'm using the pearl theme. I tried to update the theme per their directions , but after doing that my site is down and all that I am getting is 500 errors. What can I do to fix this?

My error log has this error:

Got error 'PHP message: PHP Warning:  require(): open_basedir restriction in effect.

 File (...) is not within allowed paths

PHP message: PHP Warning:  require(...): failed to open stream: Operation not permitted in 

The console log is just a 500 error.

The site with the directions doesn't have any troubleshooting directions.

EDIT: I reset all the file permissions using

find . -type f -exec chmod 664 {} \;
find . -type d -exec chmod 775 {} \;
find var pub/static pub/media app/etc -type f -exec chmod g+w {} \;
find var pub/static pub/media app/etc -type d -exec chmod g+ws {} \;
chmod u+x bin/magento

per this question, but it still doesn't work

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