If I observe sales_order_creditmemo_refund event, there’s no entity_id or increment_id data in the passed object. I presume those are added before the sales_order_creditmemo_safe_after event. However, if I use the latter, it fires even if I add comments to a previously saved credit memo.

Is there a way to distinguish whether the event is triggered after a freshly refunded credit memo or anything else, or to get Id from the _refund event?

Checking for a state is not an option as orders can have multiple credit memos.

Thank you!

  • Did you have increment id of order? Apr 22, 2019 at 4:14
  • I do have order_id, but orders have no creditmemo collections stored before the _refund event. Like HelgeB pointed out below, objects are only saved to the database shortly before the _save_after event.
    – Mike
    Apr 22, 2019 at 22:15

1 Answer 1


You will have an entity_id only after the object has been saved to database, therefore the earliest event to get that value is sales_order_creditmemo_safe_after.

But an increment_id can be generated in an earlier phase - you just have to generate it by yourself. Automatically the increment_id is generated in the save bevore process of the ressource model but only if there is no value for increment_id.

So one approach for you requirement can be to create the increment_id in your observer in sales_order_creditmemo_refund like this:

if (!$creditmemo->getIncrementId()){
    $entityType = Mage::getModel('eav/entity_type')->loadByCode('creditmemo');
//from here you have an increment id

You may also use sales_order_creditmemo_safe_after event and check if an increment_id or an entity_id has just been generated, by checking the getOrigData of the creditmemo. That may also work and you will fire the event only once for the newly generated creditmemo:

if ($creditmemo->getOrigData('increment_id') == null){
  //creditmemo has just been generated and saved to database so you have increment_id and entity_id

You can try both approaches and see which one is the best for you - I would prefer the second varaint since you are sure the creditmemo has been generated and saved to database.

  • The second approach works really well. Greatly appreciated!
    – Mike
    Apr 22, 2019 at 22:05

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