In my site I am using three types of payment method.

  1. Paypal express checkout
  2. Payments pro
  3. COD

After enabling the payments pro. The Paypal express checkout Configure button automatically gets disabled. Refer screenshot.

enter image description here

I don't know what is the problem, As because of this issue the paypal transaction is not being done, which occurs in my live magento2.1.7 site.

Any help would be appreciated

  • Have you tried changing store view? Apr 12, 2019 at 11:12

1 Answer 1


One of the cause/reason which mentioned in the documentation is,

You can have two PayPal solutions active at the same time: Express Checkout, plus an All-In-One solution. If you enable a different solution, the one used previously is automatically deactivated.

Reference: https://docs.magento.com/m2/ce/user_guide/payment/paypal-express-checkout.html

I hope this will help.

  • Thanks for the solution, helped me.
    – Amy
    Apr 13, 2019 at 7:52
  • Glad to hear that your problem is solved. Please upvote my answer as well. Keep coding :) thanks Apr 13, 2019 at 10:19

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