The transactional emails are not coming to the customer when the user placed an order from my website.
Website is : https://www.depoto.com/.
- I have checked the SMTP configuration and it's fine.
- I tried to send test email from the server. Its working fine and recipient received the email with test details. I am using GODADDY
- CRON is also working fine. I checked by using this command:
php bin/magento cron:run
- I have already checked with the DNS for emails also. Everything is configured properly.
- I checked in
var/system.log
andexception.log
also. Didn't find any issues.