I am using A2 Hosting and Magento 2.3.0 when I tried to change the slider picture it shows an error "There has been an error processing your request Exception printing is disabled by default for security reasons.

Error log record number: 1382995242503 Suggest a solution to my problem.

  • that message appears because you are in a default mode but when you try to change your mode into developer you will be able to see the exceptions in the browser. as for now, you can check it on the browser console
    – fmsthird
    Mar 30, 2019 at 6:40
  • add error report Mar 30, 2019 at 6:48

2 Answers 2


To check the error log record, you can go and look up from this path:


From there you can see what is the reason why you encounter such issue.


For that, you need to check first what is the error. to enable error follow below steps.

Run below command.

php bin/magento d:mode:set developer

Next, go to app/bootstrap.php and open this file and find below code on line number 11 approx.

#ini_set('display_errors', 1);

To change with below

ini_set('display_errors', 1);

Now you can see what is an actual error.

I hope it helps!

  • I am Using shared hoting on A2 Hosting Mar 30, 2019 at 7:16

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