I am facing the serious issue which road block for the order placement in my Magento instance. I have made some customization in Checkout side. And it was working properly. Suddenly, I am facing this issue like, getting Payment method instead of Shipping address template.enter image description here

I don't know what wrong with that, because no error is showing in console.

  • can you post your checkout_index_index
    – fmsthird
    Mar 26, 2019 at 4:35
  • i have disabled all custom modules related to Checkout .Now it is using default checkout_index_index. after that also the same issue existing Mar 26, 2019 at 4:41

1 Answer 1


That is not a issue. Customer may be selected downloadable or virtual product. Thus checkout section being like this

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