At my shop I have the problem that when someone creates a new order, the order confirmation (email) is simply displayed blank (white page). The email address is also not displayed correctly.

If you forgot Password you get the same blank page.

I tried also the standard configuration but doesn't works.

Thanks a lot for your help Best Regards

  • 1
    please provide more information. we can not help you like this – Philipp Sander Mar 20 at 10:20
  • Check Email Template Content :- Marketing > Communications > Email Templates > New Order – Rk Rathod Mar 20 at 10:23
  • Check magento log at var/log folder.You might be get any clue – Amit Bera Mar 20 at 13:40

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