How to add return form in my Magento 2.3. I added "MAGEWORX" for shipping service ?

1 Answer 1


If you are on community edition Return management is not part of it

You would have create a RMA module or Buy some existing modules

If you are on Enterprise Edition

You can enable it with following steps

  1. On the Admin sidebar, tap Stores. Then under Settings, choose Configuration.
  2. In the panel on the left, under Sales, choose Sales.
  3. Expand the RMA Settings section. Then, do the following: RMA Settings a. Set Enable RMA on Storefront to “Yes.”

Reference 1 Reference 2

  • thanks for your instruction. In my admin panel there is no " RMA Settings" in Stores->Configuration->Sales
    – Priya
    Mar 19, 2019 at 10:58
  • 1
    Then you are on community edition , you have to create RMA module or buy existing module Mar 19, 2019 at 11:00
  • i used [link] docs.magento.com/m2/ee/user_guide/cms/… for sample page, but order retrun form was only showing in sigout customer
    – Priya
    Mar 19, 2019 at 11:03

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