0

I've noticed in both the backend catalog search and frontend search that incorrect product thumbnail images are being displayed for certain products if they do not have an image associated with them. Instead, these products show the image thumbnail of the previously appearing product that does have an associated image.

For example, in the below image all of the thumbnails are correct bar the one outlined in red, this particular product should show the Magento 2 placeholder instead as there is no image. But because there is no image it repeats the thumbnail for the last product rather than the placeholder.

Example All images are hosted off-site so aren't actually held on the server itself. Running Magento 2.1.7.

I'm scratching my head figuring it out so any pointers on where to start looking to diagnose the issue would be greatly appreciated.

4
  • Do you have a live preview or this page? So that it can be diagnosed properly.
    – jehzlau
    May 12, 2019 at 5:44
  • 1
    Did you find the solution ? I have similar issue. Jul 11, 2019 at 13:42
  • What does the product page look like? Placeholder or wrong image? Dec 21, 2020 at 9:28
  • Sadly this is still an issue with 2.4.6. For me it happens when no image is defined as the thumbnail image (even though there are images in the product). In particular, the thumbnail image is defined in the default scope but not in the store view scope. Oct 20, 2023 at 8:35

0

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.