I am using Magento 2.2.5. Order confirmation emails, Invoice emails and any of the custom emails are not receiving to the particular domain based email. Client has the server on go daddy VPS. Mails are receiving for the gmail and only domain based emails has this issue.

  • can you receive emails that are not from magento? – Philipp Sander Mar 14 '19 at 11:45
  • Yes, Other than Magento emails are sending/receiving fine. – Saravanan DS Mar 14 '19 at 11:50
  • check spam and promotion folder also – Arunprabakaran M Mar 14 '19 at 14:28

Firstly check cronjobs are enabled in the server. you can check this by using command crontab -l. If no crons are configured do the following.

create the Magento crontab:

  1. Log in as, or switch to, the Magento file system owner.
  2. Change to your Magento installation directory.
  3. Enter the following command:

php bin/magento cron:install [--force]

For more information https://devdocs.magento.com/guides/v2.3/config-guide/cli/config-cli-subcommands-cron.html

  • I have configured cron jobs and it is working fine without issues. – Saravanan DS Mar 14 '19 at 13:20
  • Did you try smtp? – Adarsh Ediyottil Mar 14 '19 at 20:18

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.