Hi I'm facing trouble in uploading the logo image in the transaction email section using admin back-end, it is still showing the previous one but with some block and the resolution showed "x". May I know the cause of this and how can I solve it?

  • You have to static content deploy after uploading the image using php bin/magento setup:static-content:deploy – Amit Bera Mar 11 '19 at 7:49
  • @AmitBera i tried and it doesnt work – oofssup13 Mar 11 '19 at 8:08
  • Are you facing any error then post it here & the second thing is that does the new logo is appearing in the back-end? – Abhishek Tripathi Mar 20 '19 at 9:10


1) Try to upload through Admin panel.

2) Try to upload through magento root folder.

Use Command:

php bin/magento c:c
php bin/magento setup:static-content:deploy -f
| improve this answer | |
  • i tried using both command and it doesnt work :/ – oofssup13 Mar 11 '19 at 8:09

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