1

I have a two Magento site both running on M2.3

On one site product details page images are served from pub/media/product. In this case the product images return 404 error. When I check, the product images are saved in pub/media/catalog/product

In the second website the images are served from pub/media/catalog/product which seems to be correct.

The 2 websites use the same theme ultimo.

So why does the first website use wrong image URLs?

Thanks for your help.

Improve this question
2
  • compare both website's .htaccess file in pub and root – Shoaib Munir Mar 6 '19 at 4:25
  • @ShoaibMunir I have checked the website's .htaccess file in both pub and root and they are similar – Stifboy Mar 6 '19 at 10:05
0

Try to change permission on that folder.

chmod -R 777 pub/media/catalog

If you have a CDN purge all product images cache.

I just fixed it that way.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.