We can't find products matching the selection

Question

I just updated to 2.3.0 and when I try to open any category page -> instead of filters I am getting "Compare products" and "My wishlist" + . instead of product list getting message "We can't find products matching the selection."

How can I solve/investigate this question?

Answer 1

Depending on the version you upgraded from it might be a missing stock source/default. Can't check right now but you should find two menu entries under shops or system.

Edit:

With Magento 2.3 a new feature called Multi Source Inventory was introduced. After an upgrade from a prior version you need to set a source and a default stock. So the settings I mentioned can be found under Stores > Inventory > Sources. Here you need to configure a source. Under Stores > Inventory > Stocks you need to apply default stock to your website.

It may also require a reindex.

Answer 2

i was facing this challenge and was almost frustrated when i finally got how to fix it. For me I used this

i used the code below to view the table

sql command select *
from catalog_eav_attribute cea 
join eav_attribute ea
  on ea.attribute_id = cea.attribute_id 
  and backend_type in ('text', 'varchar')
where 
  cea.is_filterable = 1

and Set is_filterable to 0 to allow category pages to load.

update catalog_eav_attribute cea 
join eav_attribute ea
  on ea.attribute_id = cea.attribute_id 
  and backend_type in ('text', 'varchar')
set cea.is_filterable = 0
where 
  cea.is_filterable = 1

Reindex/Refresh Cache

magento indexer:reindex
magento cache:clean
magento cache:flush

i got the solution from this link, it was a very helpful solution....thank you doublesharp best solution ever

Answer 3

In my case I tried to re-index but noticed the index failed for esatic search:

Catalog Search index exception: Could not ping search engine: No alive nodes found in your cluster

i resolved by running:

sudo systemctl restart elasticsearch

php bin/magento indexer:reindex

php bin/magento cache:flush

Answer 4

You have to recreate the inventory_Stock_1 view in Database. You can make it happen with an query (like this);

 CREATE OR REPLACE VIEW `inventory_stock_1` AS select
     distinct `legacy_stock_status`.`product_id` AS `product_id`,
     `legacy_stock_status`.`website_id` AS `website_id`,
     `legacy_stock_status`.`stock_id` AS `stock_id`,
     `legacy_stock_status`.`qty` AS `quantity`,
     `legacy_stock_status`.`stock_status` AS `is_salable`,
     `product`.`sku` AS `sku` from
     ( `cataloginventory_stock_status` `legacy_stock_status` join `catalog_product_entity` `product` on
         (( `legacy_stock_status`.`product_id` = `product`.`entity_id` )));

After that, you have to reindex Magento:

php bin/magento indexer:reindex

Now all should be displayed and looks fine.

Hope it helps.

Answer 5

Run this command to fix the issue php bin/magento indexer:reindex

Answer 6

Run this command to fix the issue php bin/magento indexer:reindex worked for Me

Answer 7

This may sound silly but make sure that both of these are set:

Quantity > 0

Stock Status: In Stock

It may be trivial, but knowing that you must explicitly set "In Stock" even though you've set Qty to a number higher than 0 can save much time.

Answer 8

In Category Enable Anchor in Display Setting.

In Attribute set Filter with Results in Use in Layered Navigation.

And then reindex it. Hope it will work.

Answer 9

On version 2.4.2 if there's an error with your elastic search or if it's not running, then no categories will show. Fix it and run upgrade, di:compile, clear cache again.