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I have migrated store from Magento 1.7.0.2 to Magento 2.3. When i Create the customer it shows me error "We can't save the customer."

I have checked log file and i can see log, "Class Magento\Eav\Model\Attribute\Data\Label does not exist". I have checked this path, and Label.php does not exist. Can you guys please help me?!!

Is there any issue related to customer attribute? How can i debug and fix this issue?

Thanks,

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2 Answers 2

Reset to default
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Yes,I am not sure about it. but it is clear that the issue is happening for some custom attribute.

Some of the attribute's frontend_input field value is label and that is wrong.magento does not have this type of frontend_input type field.

So, you have to find that attribute, first goto database and then eav_attribute goto run below code:

SELECT * FROM eav_attribute where frontend_input = 'label'

You have to delete those attributes .But its means you willbe lost value of this field of catalog product/category/customer entity

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  • Yes,You are right.There was one customer attribute in eav_attribute table which has 'label' as input type.I have changed it to 'text' from 'label' and it is working fine for me now.Thanks !!!
    – Sunny Rahevar
    Feb 27, 2019 at 11:07
  • @amitbera, i am facing the same issue, i followed your answer but i didn't find any frontend_input 'label' value in the database table "eav_attribute". how do i proceed further could you please provide any alternative ways to achieve this? we have upgrade M2.2.3 CE to 2.3.1 CE recently. first time throws error (but customer record is saving) next time when we try with the same details it saying customer already existed. please help me
    – Nagaraju Kasa
    May 10, 2019 at 13:33
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This issue can be resolved by put session to 'db' instead of 'files'

Please find app/etc/env.php and change "'session_save' => array('save' => 'files')" to "session_save' => array('save' => 'db')" . This is Mangeto 2 known bug.

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  • Thanks for your answer.But it was solved by @Amit Bera 's answer.Thanks again.
    – Sunny Rahevar
    Mar 18, 2019 at 6:20
  • the above one is not working for me.
    – Kowsigan Atsayam
    Apr 14, 2020 at 15:40

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