I can't login to admin panel on Magento 2.3.0 version. After I press Sign In button I have this message: "Invalid Form Key. Please refresh the page." and in the system.log file I have this:

[2019-02-15 12:32:34] main.ERROR: The store that was requested wasn't found. Verify the store and try again. [] []
[2019-02-15 12:32:34] main.CRITICAL: The store that was requested wasn't found. Verify the store and try again. [] []

In the browser console I see this:

"NetworkError: 404 Not Found - https://www.domain.com/pub/static/version1550234757/adminhtml/Magento/backend/pt_PT/js-translation.json"
Error: https://www.domain.com/pub/static/version1550234757/adminhtml/Magento/backend/pt_PT/js-translation.json HTTP status: 404

err = new Error(url + ' HTTP status: ' + status);
  • are you on localhost?
    – fmsthird
    Feb 15, 2019 at 12:42
  • @magefms no, I use a server, this problem I think appear after I use Migration Tool to import data
    – Robert
    Feb 15, 2019 at 12:47
  • yeah, that could be one reason
    – fmsthird
    Feb 15, 2019 at 12:48
  • @magefms please check I just edit my question, I found this in the browser console
    – Robert
    Feb 15, 2019 at 12:50
  • 1
    @magefms I use this: php -dmemory_limit=-1 bin/magento setup:static-content:deploy -f
    – Robert
    Feb 15, 2019 at 12:53

1 Answer 1


Since you migrated from Magento 1 to Magento 2.3 , the data. I would suggest some reasons that may help you fix the issue :

  1. Upgrade your password_hash using md5() to sha256()

    php -f bin/magento customer:hash:upgrade.

  2. Remove var/migration-tool-progress.lock

  3. Replace the crypt key with the one of magento 1 key .

  4. php bin/magento setup:static-content:deploy --theme=Vendor/Theme en_US pt_PT -f

  5. You havent migrated the store Link

  • thank you, if I use this command php -f bin/magento customer:hash:upgrade I have the following error Notice: Undefined index: 0:1 in /var/www/vhosts/domain.com/httpdo cs/vendor/magento/framework/Encryption/Encryptor.php on line 189
    – Robert
    Feb 15, 2019 at 13:03
  • Need more info for that error, anyway you can skip that and try the others , deploying content based on the theme php bin/magento setup:static-content:deploy --theme=Vendor/Theme en_US -f Feb 15, 2019 at 13:07
  • I already do the deploy of the content without any success
    – Robert
    Feb 15, 2019 at 13:08
  • Try tu run the content deploy like this : php bin/magento setup:static-content:deploy en_US pt_PT -f Feb 15, 2019 at 13:12
  • I just enable the developer mode is the same, I run this command too and when is run from ssh it appear this text "The store that was requested wasn't found." with red color.
    – Robert
    Feb 15, 2019 at 13:14

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