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Ok so basically I have been given this one task to manage the admin side for a website that used Magento 2. But then, I have encountered some problem with the reindexing. I have been searching about it for days. The problem here is i dont even know where Magento 2 is being installed because i only have admin access. Is there any way to reindex on different computer? Im still new to this can any of you help me?

  • From Admin you can not re-index, You need ssh access for run command php bin/magento indexer:reindex – Himanshu Feb 12 at 8:57
  • thank you!!! ive been trying that but the access got denied perhaps i need to contact the developer team – oofssup13 Feb 12 at 9:01
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In magento2, if you want to do indexing you need SSh access of your server. From admin,you cannot reindex. Also magento cron should configure properly at server.Then the indexing problem will be resolved.

  • i see thank you for your answer. My thoughts were right. I have to ask for the developer team because i think they have the access so thank you again!! – oofssup13 Feb 12 at 8:56
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No, as an admin user you are not allowed to re-index from the backend (admin panel) when in production mode, since Magento 2.x. versions. You are allowed to re-index only from the shell / cli using magento CLI commands or by configuring cron jobs for the respective indexers.

bin/magento indexer:reindex [indexer]

If you want to have the reindexing feature available for admin users then ask your development team to install the respective extensions, which enables this feature for admin users.

https://marketplace.magento.com/bsscommerce-reindex-data.html

Hope this helps.

Note: am not affiliated to the extension i recommended.

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