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I want to know what is the difference between support_report.log and system.log

Both Logs are same in var/log

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There is no major difference between support_report.log and system.log. support_report.log is the file generated by Magento_Support module.

Magento_Support module comes only in Commerce edition.

Magento_Support module is used for generation of system reports, which provide detailed information about the system environment and Magento instance configuration.

To get rid off this disable a module

php bin/magento module:disable Magento_Support

Fixed in the Magento 2.3.2

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