I'm using the SOAP V1 api and attempting to set the customer. My site does not have a customer login, so I want to set the customer mode as guest. . . exactly as is done in the example in the docs for this call.

I'm using node and MagentoJS to connect to my store; my customer array is:

    var customerArray = [{
        'firstname'     : 'test',
        'lastname'      : 'user',
        'email'         : 'test.user@gmail.com',
        'mode'          : 'guest',
        'entity_id'     : '5'

The error that I keep getting is:

[Error: XML-RPC fault: Customer's mode is unknown]
  code: 1045,
  faultCode: 1045,
  faultString: 'Customer\'s mode is unknown'

Anyone have any idea what's going on? Do I need to set up the mode elsewhere previously? And the entity_id? If so, where does that happen?

  • what is entity_id you are using? What is the purpose of that? – huzefam Jul 4 '14 at 4:14
  • I have no idea what entity_id is to tell the truth. I put it in and played with different numbers to see if it did anything, but, to my sadness, it did not. – trestray Jul 10 '14 at 3:15
  • if you are in mode guest, why do you need any entity_id, just skip it – huzefam Jul 10 '14 at 3:21

I hired a magento expert and the solution was to make the customer array as such. . .

{ firstname: 'test', lastname: 'user', email: 'test.user123@gmail.com', website_id: '1', store_id: '1', mode: 'guest' }

Hopefully this helps someone!

  • How does that differ to the version in your question? – dukedave Sep 16 '14 at 20:58
  • What if the user is logged in already ?? The mode can't be guest all the time ?? – Gem Sep 4 '15 at 10:23

If the user is logged in then you have to set the customer mode to


$customer = array( 'entity_id' => 6, 'mode' => 'customer' ); 

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