Issue: Magento 2.3 Fresh install Web setup fails the following

PHP Settings Check * PHP Extensions Check Check Cron Scripts

How to reproduce Install new blank default install of magento 2.3 setup passes the readiness check. From admin go to system -> web setup wizard. Click on extensions, select anything to install. it takes you to the readiness check window and fails the above.

I have been stuck on this for three weeks. I just dont get it. It passes for the install but then failed when trying to install an extension.

I put a phpinfo file in both the root and the setup folder both are exactly the same.

Any help would be very much appreciated. I did not have this problem with the 2.2x version.

php version 7.1.25

  • Are you updating magento or installing it or installing module?
    – Aman Alam
    Jan 17, 2019 at 19:38
  • Hi Aman, I updated the question with more details. Jan 17, 2019 at 19:41
  • Yes its needs cron setup
    – Aman Alam
    Jan 17, 2019 at 19:43
  • I setup the cron job several ways, I setup the cron the same way that is working on other accounts. Jan 17, 2019 at 19:44
  • if your cron is correctly set it will generate two files in var directory called .setup_cronjob_status and .update_cronjob_status if this two file is there your are ready to go
    – Aman Alam
    Jan 17, 2019 at 19:46

1 Answer 1


For running websetup wizard cron setup must be needed.

Here is official doc to setup cron:


For your problem if you are setup cron correctly there must be two files generated in var directory called .setup_cronjob_status and .update_cronjob_status if this two files are generated you are ready to run websetup wizard. Also check the permission of both generated file is correct or not it should be 644

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