I have to get helped in some parts of my website with a friend who is a developer, so he asked me the access to the backend.
Being that I don't want to give the full access, I have created a new user and a new role just for him.
When I started to customize the resources, I have selected everything without the
Permissions > User section.
And then came the issue: opening the backend with the new user, I don't see some sections. They just disappeared.
Going back to the resources tree, I discovered that they never been there, so I can't select the sections. But if I select Resource access > All, the sections are shown again in the left backend panel.
How do I solve this? Thanks in advance!
Edit: These are some pics, as you can see if the admin has full roles I can see the Porto Icon (in this example)
But if I manage admin roles, putting custom and deflagging in that case the User permissions
I lose the Porto icon section, as you can see.
I think that probably it happens because when I choose "Select all" Magento selects all the sections - even the ones that I can't see in the Role Resources tree, so if I put "Custom" I am not able to select everything because I don't see some sections.