Have a little problem with my M2 V 2.3. In the shopping cart the thumbnails image is not displayed.

I can see that it gets a 404 for the image and when I look ind the pub/media I can not find the requested path for the image.

All other images are working fine. The only problem is in the shopping cart.


Sit is still in development.


1 Answer 1


Run this command

sudo chmod -R 775 /path/to/magento/media

  • How do I do this via Putty SSH? Dec 30, 2018 at 23:43
  • Did not solve the problem unfortnatly. Dec 30, 2018 at 23:55
  • yes via putty. did you try flushing cache?
    – fmsthird
    Dec 30, 2018 at 23:58
  • Yes have tried it all. Have looked a bit closer and the regusted path for the image that gives a 404 does not exist in the pub/media/produc/ folder. If I use a placeholder image the image is displayed in the cart. Dec 31, 2018 at 0:05
  • 1
    have fixed the issue and it seems to be an extension that was trying to make SEO friendly urls for the images. After disable this it works fine again. Did not get any error in the log so pretty hard to find. Dec 31, 2018 at 9:55

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