Trying Schedule new update for a Product, I get this error after click Save:

Error: : Something went wrong while saving the Magento\Catalog\Api\Data\ProductInterface.

I have 2 environments Stage and Production, only happening in Production.

Does anybody know this problem?

enter image description here

  • Hi AlfredoGM, did y get the solution for it ? Mar 7, 2023 at 12:33

1 Answer 1


I was face this same issue and found that there was an conflict with 3rd party extension sailthru and this extension not handling the multiple select type product attribute values.

In that extension a plugin type **Magento\Catalog\Model\Product** used for after save method.

So find the code where the attributes fetched and than just implement the condition for multiple select type product attribute values.

like below:

if( $attribute->getFrontendInput() == "multiselect" ) {
    $attribute_code = $attribute->getAttributeCode();
    $storeId = $product->getStoreId();
    $attributevalues= $product->getResource()->getAttributeRawValue($product->getId(),$attribute_code,$storeId);
    $data[$label] = explode(',', $attributevalues);
     } else {
    $value = $attribute->getFrontend()->getValue($product);
    if ($value and $label and $value != "No" and $value != " ") {
        $data[$label] = $value;
    } }

Hope this will help you.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.