I'm getting an error in exception.log every night.

Error is

main.CRITICAL: Directory "/tmp/analytics/tmp" cannot be created {"exception":"[object]
(Magento\Framework\Exception\FileSystemException(code: 0): Directory \"/tmp/analytics/tmp\" cannot be created

It happens when the cronjob Magento\Analytics\Cron\CollectData executes but var/tmp/analytics/tmp does exist and has permissions set to 775

I think it relates to Advanced Reporting because when I try to access it, I get the 404 page on https://advancedreporting.rjmetrics.com

How would I go about solving this ?

  • Please try to set var director permission to 777. Sudo chmod 777 var -R – Pritam Info 24 Dec 14 '18 at 16:13
  • Hello, doesn't that mean anyone has full access to var/backups as well? – wjpbill Dec 14 '18 at 17:23

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