We have configured a new account with UPS with Magento 1.7 CE
We got all the settings, access codes and etc entered:
Negotiated rates are showing up no problem, but when trying to create a label we get "SAMPLE" on the label.
This is confusing because the configuration is clearly set to LIVE rates.
I have been on email tag with UPS API support and have not gotten a clear message. They say to replace ONE of the urls in the settings to https://onlinetools.ups.com/ups.app/xml/XAV - which after trying doesnt pull up any UPS rates at all.
It doesn't also change anything about the "SAMPLE" problem - even after re-creating the label and deleting the old one it still shows "SAMPLE" on them.
Do I need to do some kind of label certification like Fedex? I dont see this anywhere in the manuals for UPS api and support has not answered that question either.