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I'm trying to send an email by extension Mageplaza Smtp and when I config, and send mail, at first, when i enter Username and Password and click "Test now" in "Send test email" section, it sends email successfully as expected.

But then, I click "save config", and then the page reloaded. After that, i click "Test now" and the page show an error message says "Username and Password not accepted".

May i do something wrong?

Here are my config, please take a look: enter image description here enter image description here enter image description here

Also here is default Magento config, I've change Enable to "No". enter image description here

Thanks

  • I hope you are trying to send emails after clearing cache. Also would suggest to ensure if you are trying right username and password by logging in into the account being used. Alternatively you can try github.com/magepal/magento2-gmail-smtp-app if there is some issue with current extension. – Himmat Paliwal Dec 1 '18 at 15:31
  • Hi @HimmatPaliwal, the first thing i've thing of when meet this issue is clearing cache. So of course i did it but it's no use, and second, my email account is working fine in gmail :) – fudu Dec 1 '18 at 16:11
  • I'll try your link later :3 thanks for helping me. – fudu Dec 1 '18 at 16:12
  • Hi, i've try magepal smtp, which is the extension in the link you gave me yesterday, and it have the same error, maybe i was config something wrong ? Everything i config i've take a picture in the post, please take a look thanks :( – fudu Dec 3 '18 at 1:39
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Try attached configuration with Magepal extension and let me know if it works:

enter image description here

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