0

I'm using magento2. After add to cart product as guest customer tax not showing up on checkout page in Order Summary section but for registered customers tax showing up on checkout page. I have attached two images one for logged in customer and one for non-logged in customer. Notloggedin image here enter image description here

Retail customer login after image enter image description here

cart page image enter image description here

Any help should be appreciated here. Thanks.

  • have u checked any custom module effecting this? – NIPPU Nov 30 '18 at 9:43
  • Yes i have checked but i can't find out any solution why guest customer not show tax price here for two customer group not show shipping method in checkout page so i have using third party module for shipping there i apply condition for shipping not display but my issue is tax not show in guest user – Rv Singh Nov 30 '18 at 9:53
  • Generally tax applied on the basis of customer location, when user not registered (guest customer), then address is not available so it may be not being calculated. Please make sure if any conditions restricts guest users to applied tax (like tax applied to all customer groups etc etc.). – Himmat Paliwal Nov 30 '18 at 10:04
  • If i am checking estimate shipping section in cart page there tax shows "0" so whats issue please tell me – Rv Singh Nov 30 '18 at 10:13
  • ok so what is other solution to resolve it – Rv Singh Nov 30 '18 at 10:53
1

For the guest user, the tax will be calculated and shown in the checkout section after filling the shipping address form in the checkout page. Because Magento by default tax gets calculated based on the zipcode from the shipping address.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.