2

I am experiencing a few of these errors in my logs most days. Ebizmarts aren't any help in supporting the issue however is a difficult one to debug has happens very occasionally and I'm finding it difficult to reproduce:

["Ebizmarts\\SagePaySuite\\Model\\FormRequestManagement::getEncryptedRequest",158] []
[2018-10-16 18:55:02] SagePaySuiteLogger.Exception: Can not save order. Please try another payment option.
#0 /home/sites/magento/public_html/app/code/Ebizmarts/SagePaySuite/Model/FormRequestManagement.php(135): Ebizmarts\SagePaySuite\Helper\Checkout->placeOrder()
#1 [internal function]: Ebizmarts\SagePaySuite\Model\FormRequestManagement->getEncryptedRequest('fGegw585656R41i...')
#2 /home/sites/magento/public_html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)
#3 /home/sites/magento/public_html/vendor/magento/module-webapi/Controller/Rest.php(244): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))
#4 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))
#5 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)
#6 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http))
#7 /home/sites/magento/public_html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(26): Magento\Webapi\Controller\Rest\Interceptor->___callPlugins('dispatch', Array, Array)
#8 /home/sites/magento/public_html/vendor/magento/framework/App/Http.php(135): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#9 /home/sites/magento/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()
#10 /home/sites/magento/public_html/vendor/magento/framework/App/Bootstrap.php(257): Magento\Framework\App\Http\Interceptor->launch()
#11 /home/sites/magento/public_html/pub/index.php(37): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))
#12 {main}

Any one else experiencing errors like this with Ebizmarts SagePaySuite? Just trying to determine weather this is just my installation although stack trace doesn't seem to show anything interfering.

There are a few of these with different variations same function:

["Ebizmarts\\SagePaySuite\\Model\\FormRequestManagement::getEncryptedRequest",158] []
[2018-11-26 11:34:46] SagePaySuiteLogger.Exception: Order not available.
#0 /home/sites/magento/public_html/vendor/magento/framework/App/Action/Action.php(107): Ebizmarts\SagePaySuite\Controller\Form\Success->execute()
#1 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\Action\Action->dispatch(Object(Magento\Framework\App\Request\Http))
#2 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Ebizmarts\SagePaySuite\Controller\Form\Success\Interceptor->___callParent('dispatch', Array)
#3 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Ebizmarts\SagePaySuite\Controller\Form\Success\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http))
#4 /home/sites/magento/public_html/generated/code/Ebizmarts/SagePaySuite/Controller/Form/Success/Interceptor.php(26): Ebizmarts\SagePaySuite\Controller\Form\Success\Interceptor->___callPlugins('dispatch', Array, Array)
#5 /home/sites/magento/public_html/vendor/magento/framework/App/FrontController.php(55): Ebizmarts\SagePaySuite\Controller\Form\Success\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#6 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\FrontController->dispatch(Object(Magento\Framework\App\Request\Http))
#7 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\FrontController\Interceptor->___callParent('dispatch', Array)
#8 /home/sites/magento/public_html/vendor/magento/module-store/App/FrontController/Plugin/RequestPreprocessor.php(94): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http))
#9 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Store\App\FrontController\Plugin\RequestPreprocessor->aroundDispatch(Object(Magento\Framework\App\FrontController\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#10 /home/sites/magento/public_html/vendor/magento/module-page-cache/Model/App/FrontController/BuiltinPlugin.php(73): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http))
#11 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\PageCache\Model\App\FrontController\BuiltinPlugin->aroundDispatch(Object(Magento\Framework\App\FrontController\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#12 /home/sites/magento/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http))
#13 /home/sites/magento/public_html/generated/code/Magento/Framework/App/FrontController/Interceptor.php(26): Magento\Framework\App\FrontController\Interceptor->___callPlugins('dispatch', Array, NULL)
#14 /home/sites/magento/public_html/vendor/magento/framework/App/Http.php(135): Magento\Framework\App\FrontController\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#15 /home/sites/magento/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(24): Magento\Framework\App\Http->launch()
#16 /home/sites/magento/public_html/vendor/magento/framework/App/Bootstrap.php(257): Magento\Framework\App\Http\Interceptor->launch()
#17 /home/sites/magento/public_html/pub/index.php(37): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))
#18 {main}
  • Try using Pi with DropIn. Is SAQ-A and you wont get that error. – Pablo S. Benitez Nov 30 '18 at 14:39
  • Cheers. Yeah might give that a go. Do you know anything more about this error? – harri Nov 30 '18 at 14:44
  • Hey, have you got any resolution to this? I am also facing the same issue. And it is very frustrating as it comes while placing an order. – Gulshan Maurya Mar 4 at 6:36
  • Doesn't look like Ebizmarts can provide one. Pablo suggesting using the Pi method as a workaround which i'm going to try soon and see if it clears up. Tempted to move away from this module however support is poor even when payed for and errors are very regular so losing a lot of orders. – harri Mar 4 at 8:45
  • I also tried to get Ebizmarts support but they haven't provided any resolution yet. May I know which Magento version you are using. In my case, I am using Magento 2.2.6. – Gulshan Maurya Mar 4 at 9:22

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