I have created another store in one website in magento2. After that , when I am editing product I am getting this error

The file "/home/hmsdgwtu/public_html/pub/media/tmp/catalog/product/" doesn't exist or not a file

I am stuck on that anyone have any idea about how to fix that error ?


The issue seems you don't have permission to pub/media folder

check below link for permission


Or just give full permission to pub/media folder

chmod -R 777 pub/media

To set full project permission like

 find . -type f -exec chmod 644 {} \; && find . -type d -exec chmod 755 {} \; && find ./var -type d -exec chmod 777 {} \; && find ./pub/media -type d -exec chmod 777 {} \; && find ./pub/static -type d -exec chmod 777 {} \; && chmod 777 ./app/etc && chmod 644 ./app/etc/*.xml 
  • Hello Hitesh, Thanks for replying. after giving permission still I am getting the same error. would you please suggest any other solution for this ? Thanks, Ritika
    – ritika
    Nov 23 '18 at 10:28
  • Are you using windows ?
    – user55548
    Nov 23 '18 at 10:54

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