I'm looking for the live chat extension for magento 2. After my reserach I noticed that most of them have their own panel and not integrated with magento 2 in the way I would like. So if agent has to do something with order/cart

is there an extension which offer features like:

  • agent has access to quote/order of customer and can add/remove items
  • agent can see which product is being viewed by the customer

I generally need the extension which has the best integration with magento 2


You can find the list of live chat extension list for Magento 2 here


But I personally suggest using http://www.unbeatable.com/ this free extension for the chat, I have used it's on many websites.

This is free

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