Sometimes I found in log file issue:

Ran jobs by schedule.
string(32) "Asymmetric transaction rollback."
Ran jobs by schedule.
Ran jobs by schedule.
Ran jobs by schedule.

Anyone know how it is and how to solve this issue?


To resolve this follow following steps:

Reset and reindex indexes

php bin/magento indexer:reset
php bin/magento indexer:reindex

Remove cache and delete/rename /var and /generated (in case of magento 2.2) folders

php bin/magento cache:flush


It may be due to other sql process query having lock on the desired row, use


in phpmyadmin/ mysql-cli to get all processes and kill the processes if you have to or wait for some time and try again later.(I think you must have set reindex by schedule and cron must be running right now).

  • I check and: I have 2 index still on red "Proccessing" When I try reindex via ssh then for this 2 indexes: "Indexes locked by other reindex. Skipping." I have try reset index and again reindex but I get error: deadlock. I try to solve issue deadlock tigren.com/fix-deadlock-error-reindexing-magento-2 but no work for me. Any solution ? – Sylvester Nov 13 '18 at 19:40
  • Please check edit – Vivek Kumar Nov 13 '18 at 19:53
  • Ok Vivek thank you I check your solution. – Sylvester Nov 14 '18 at 7:55

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