HTML tag is not working in the custom email template.

HTML file

{{template config_path="design/email/header_template"}}

{{trans "Csr Name: %name" name=$data.csrname}}
{{trans "Email: %email" email=$data.csremail}}
{{trans "Product Name: %pname" pname=$data.productname}}
{{trans "Sku: %sku" sku=$data.productsku}}
{{trans "Product Price: %pprice" pprice=$data.productprice}}
{{trans "Authorized Price: %authorizedprice" authorizedprice=$data.authorizedprice}}
{{trans "Approve Price: %approveprice" approveprice=$data.approveprice}}
{{trans 'Please <a href="%approveurl">Click here</a> for approve price.' approveurl=$data.approvelink|raw}}

{{template config_path="design/email/footer_template"}}

Genrated email template

enter image description here

  • Add the href tag outside the trans brackets <a href="{{trans Nov 7, 2018 at 10:36
  • I have tried. It is not working @YlgenGuxholli Nov 7, 2018 at 12:21
  • The issue is resolved. I have changed type text to html in email_templates.xml. Nov 8, 2018 at 9:47
  • Glad you fixed it :) Nov 8, 2018 at 10:03

1 Answer 1


You can take a look on this file:


<p>{{trans 'You can check the status of your order by <a href="%account_url">logging into your account</a>.' account_url=$this.getUrl($store,'customer/account/',[_nosid:1]) |raw}}</p>

   {{trans 'If you have questions about your order, you can email us at <a href="mailto:%store_email">%store_email</a>' store_email=$store_email |raw}}

Probably is something related to transport :


  • 1
    The issue is resolved. I have changed type text to html in email_templates.xml Nov 8, 2018 at 9:49

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