1

I have a real stumper, I cannot access admin despite knowing the password is correct

  1. I have followed the magento 2 steps to reset password via email - I don't get the email resend request
  2. I have done the SQL change and followed step by step from this link: https://www.a2hosting.com/kb/installable-applications/optimization-and-configuration/magento1/resetting-the-magento-administrator-password#Magento-2 which outlines how to update the SQL password using the cryptographic salt.
  3. I have unlocked the only admin user via shell
  4. I have created a new user via SQL which is live in SQL but produces the same error "You did not sign in correctly or your account is temporarily disabled"

I cant think of anything else to try! I know my Password is correct, i know the password for the SQL user i made is correct!

Any ideas please?

1 Answer 1

2

How about trying to create user using command line?

Login to your SSH and use following command:

bin/magento admin:user:create --admin-user="admin" --admin-password="password123" --admin-email="[email protected]" --admin-firstname="Name" --admin-lastname="Surname"
1
  • 1
    thank you, i added this one, even though i added one before - did this and now im in! i had to reset all my user passwords through magento and now it works thank you ever so much
    – user73390
    Nov 5, 2018 at 16:17

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.