I am getting this error while loading customer by mail A customer website ID must be specified when using the website scope.

Here is my code:

$objectManager = \Magento\Framework\App\ObjectManager::getInstance();
    $storeManager = $objectManager->get('\Magento\Store\Model\StoreManagerInterface');

    $CustomerModel = $objectManager->create('Magento\Customer\Model\Customer');
    $CustomerModel->setWebsiteId( $storeManager->getWebsite()->getWebsiteId());
  • Where are you running this code? Oct 8 '18 at 11:18
  • use below one, $CustomerModel = $objectManager->create('Magento\Customer\Model\Customer'); $CustomerModel->setWebsiteId(1); $CustomerModel->loadByEmail($customerEmail); $userId = $CustomerModel->getId(); Oct 8 '18 at 11:21

So You can use the below code in this way. I have mentioned both the ways, so use any one to get customer model

public function __construct(
 \Magento\Customer\Model\Customer $modelCustomer,
  \Magento\Store\Model\StoreManagerInterface $storeManager
 $this->modelCustomer = $modelCustomer;
 $this->storeManager = $storeManager;

public function getCustomer()
      $email = abc@gmail.com;
      $model = $this->modelCustomer->setWebsiteId(null)->loadByEmail($email);

    //or if you want get based on website id then,

      $websiteId =$this->storeManager->getStore()->getWebsiteId();
      $model = $this->modelCustomer->setWebsiteId( $websiteId)->loadByEmail($email);

    return $model;


Hope it will help you,Happy Coding!!

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